Terms

Orders

Orders can be placed easily on our website www.razzberrybazaar.co.uk or by telephone on 01756 700790 with your order or enquiry.

By using our website and ordering from us, you are accepting our terms and conditions. All prices are in pounds sterling, retail prices include VAT. We welcome payment by card – Visa, Mastercard, Switch, Maestro or Electron. We regret that we cannot accept American Express cards. Unfortunately we cannot accept cheques for retail orders.

Should we need to contact you with regards to your order, please provide a daytime contact number or an email address. It is possible to make changes or add additional items to your order at this time.

Out of Stock Items

If an item on your order is out of stock, we will contact you to advise when it is available.

Delivery

UK Mainland
We aim to dispatch your order as soon as possible, however as many items are made to order please allow 14 days for delivery. Delivery for orders is £6 for a standard delivery by Royal Mail and will take 2-3 working days. If you require your order urgently, please contact us on +44 (0)191 2963133 (GMT 1000-1700 Mon-Sat).

Northern Ireland, Scottish Highlands & Islands, Isle of Man, Channel Islands, Republic of Ireland

Delivery for orders is £6 for a standard delivery by Royal Mail. Orders over 2KG may require an additional charge, but we will contact you to confirm this.

Europe & Worldwide
We will contact you with a quotation for delivery charges, please note an additional payment may be required.

Returns

We hope you will be happy with your order but if it is not what you wanted please return the item in the original packaging, in perfect saleable condition for a full refund. We regret that postage costs cannot be refunded unless goods are being returned due to an error on our part. This applies to both outbound and return postage. Goods must be returned within 14 days of receipt of the order. You can contact us by email sales@razzberrybazaar.co.uk or telephone +44 (0)191 2963133 (GMT 1000-1700 Mon-Fri).

Our returns address is Customer Returns, Razzberry Bazaar, 14 Front Street, Tynemouth, Tyne and Wear, NE30 4HD.

Descriptions and Care of Goods

We have taken every care to ensure that pictures and descriptions are representative, but please be aware that most products are handmade and minor variations are inevitable.

Privacy Statement

Razzberry Bazaar’s privacy policy explains how we use your personal information and how we protect your privacy when you use our service. By using our service you agree that Razzberry Bazaar can use your data in accordance with our policies. If you no longer wish to be contacted for marketing purposes, please contact us.